Privacy
Policy

1.1 Information You Provide to Us

• Contact information: name, email address, phone number, mailing address
• Account information: username, password, and other registration details (if applicable)
• Payment information: billing address and limited payment details (processed via third-party payment processors)
• Communications: information you provide when you contact us, complete forms, request support, or otherwise interact with us
• SMS consent information: your phone number and opt-in/opt-out preferences for our SMS/text messaging programs

1.2 Information Collected Automatically

When you use the Services, we may automatically collect:

• Device and usage data: IP address, browser type, operating system, referring URL, pages viewed, and access times
• Cookies and similar technologies: small data files stored on your device to help operate and improve the Services, remember your preferences, and analyze usage

You can control cookies through your browser settings, but disabling cookies may limit certain features of the Services.

We may use your information to:

• Provide, operate, and maintain the Services
• Process transactions and send related information (such as confirmations or invoices)
• Communicate with you, including responding to your questions and support requests
• Send you marketing and promotional communications (where permitted by law and your preferences)
• Send you SMS/text messages related to appointment reminders, marketing, and important updates, such as reminders, updates, and offers, consistent with your opt-in preferences
• Improve, personalize, and expand the Services, including analytics and performance monitoring
• Detect, prevent, and address fraud, security, or technical issues
• Comply with legal obligations and enforce our Terms of Service

If you provide your mobile phone number and opt in to receive SMS or MMS messages from us, we will use your number to send you messages related to appointment reminders, marketing, and important updates, such as:

• Appointment or booking reminders
• Important account or service notifications
• Marketing or promotional messages (if applicable and where permitted)

Message Frequency & Rates

• Message frequency: Message Frequency Varies
• Message and data rates may apply, depending on your mobile carrier plan.

Opt-Out

You may opt out of receiving text messages at any time by replying STOP to any message we send. After you opt out, we may send a confirmation message, and then you will no longer receive SMS messages from us, except where permitted for important service communications.

Help

For help regarding our SMS program, reply HELP to any message or contact us at:

• Email: donny@svrncoregym.com
• Phone: (814) 823-6378

We may share your phone number with our SMS service providers solely to facilitate text messaging, consistent with this Privacy Policy. We do not sell your phone number for third-party marketing.

If you are located in a jurisdiction that requires a legal basis for processing personal information (such as the European Economic Area), we process your information under one or more of the following legal bases:

• Your consent (e.g., when you opt in to SMS messages or marketing emails)
• Performance of a contract (e.g., providing services you request)
• Compliance with legal obligations
• Our legitimate interests (e.g., improving the Services, preventing fraud, securing our systems), provided they are not overridden by your rights

We may share your information with:

• Service providers: third-party vendors that perform services on our behalf, such as hosting, analytics, email delivery, SMS delivery, payment processing, and customer support
• Business partners: when necessary to provide or improve the Services you requested
• Professional advisors: such as lawyers, auditors, and insurers, where necessary for our business operations
• Legal and regulatory authorities: if required to comply with law, regulation, legal process, or governmental request, or to protect our rights, property, or safety or that of others
• In connection with a business transfer: if we are involved in a merger, acquisition, financing, or sale of all or a portion of our business or assets

We do not sell your personal information for monetary compensation.

We retain personal information for as long as necessary to:

• Provide the Services
• Fulfill the purposes outlined in this Privacy Policy
• Comply with legal obligations
• Resolve disputes and enforce our agreements

When no longer needed, we will delete or anonymize your information in accordance with our data retention practices.

We use reasonable technical and organizational measures to help protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Depending on your jurisdiction, you may have certain rights regarding your personal information, which may include the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your information
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent
• Receive a copy of your data in a portable format, where applicable

To exercise these rights, please contact us at donny@svrncoregym.com. We may need to verify your identity before responding.

Residents of certain jurisdictions (such as California) may have additional rights under local privacy laws.

The Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe that a child has provided us with personal information, please contact us so we can delete it.

If you access the Services from outside the US, your information may be transferred to, stored, and processed in a country that may have different data protection laws than your own. We take steps to ensure that appropriate safeguards are in place when we transfer personal information internationally.

The Services may contain links to third-party websites or services. This Privacy Policy does not apply to the practices of those third parties. We encourage you to review the privacy policies of any third-party websites or services you visit.

We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date at the top. Any changes will be effective when we post the revised Privacy Policy on the Site.

Your continued use of the Services after the posting of changes constitutes your acceptance of the updated Privacy Policy.

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

• SVRN Core
• 10823 Vandale St ste 101, San Antonio TX 78216
• Email: donny@svrncoregym.com
• Phone: (814) 823-6378